What makes Wescover different?
How is Wescover empowering Creators and designers?
How does Wescover select Creators?
Do you have a Trade program? What are the benefits?
How do I shop on Wescover?
How do custom orders work?
I need an item quickly. How long are the lead times?
Do you offer buyer protection or a guarantee?
Orders
Who is responsible for paying customs import taxes & duties?
Payment and Transactions
What commission does Wescover charge?
How will the payment process work?
How are international orders processed, and what platform is used?
Am I (Creator) charged commission on shipping?
Creator Opportunities and Visibility
How does Wescover support creators in gaining visibility?
Can I feature my work on the platform if I’m also listed on other websites?
Invoicing and Client Management
How do I create an invoice?
Why does my messaging system look different?
Messaging System
Why do messages open in a different tab?
How do I communicate with customers?
Technical and Support Queries
Who can I contact for technical support?
Profile and Listing Management
Can I showcase my work without displaying prices?
How to Update a Product's Pricing on Wescover?
Is it possible to change product photos or listings?
How can I delete items or mark them as sold?
How do I edit my product?
How to Log in to Your Wescover Account and Add a New Product
Can I highlight sold products to showcase my portfolio?
How to Mark a Product as Sold or Out of Stock
How can I update my profile after a rebrand?
My listings are not appearing in search results. How can I fix this?
Orders and Purchases (For Buyers)
How do I communicate with creators?
How do I get notified when a purchase is made?
How to purchase/buy a product on Wescover?
How do I check the details of a purchased item to be shipped?
How do I access my Inbox and Orders?
How do I make a payment to purchase a product?
Future Plans and Updates
When will the mobile app be available, and what features will it include?
Can I upload a CSV file with my listings?
General Platform Information
Will Book An Artist and Wescover eventually merge?
About Book An Artist
What does Book An Artist do?