We promise to help you confidently shop unique pieces and make meaningful design purchases from our community of vetted Creators.
Creators who are selling on Wescover promise to offer their lowest price to Wescover buyers. While many items on Wescover are made-to-order or customizable, you'll always get the best price from the Creator on Wescover. If you discover the same item being sold by the Creator elsewhere, we'll match the price.
If a Creator violates any of Wescover’s policies, please contact us at: communication@wescover.com
We are committed to ensuring every purchase meets your expectations.
In the event you receive an item that is significantly different than described or does not arrive on time, we'll work with you and the Creator to make it right.
In the unlikely event that an item arrives damaged, please check their policy and notify the Creator. The policy is accessible in the item page, under the returns section, or when selecting the "Return Policy" link at the bottom of the purchase confirmation email.
Keep your conversations and transactions on Wescover. Your purchase is eligible for buyer protection if:
Our team is here to answer your questions and assist with your orders anytime. If you need to get in touch, you can email us at communication@wescover.com or start an online chat with our team here.